OpenAI & ChatGPT help that actually solves the problem
Independent support for OpenAI and ChatGPT users. Fix account bans, billing surprises, login failures, API errors and outages — with step-by-step guides written for real support tickets.
Fix a problem
- OpenAI Account Banned? Here's What To Do — Step-by-step guide to appealing an OpenAI account ban. What the email means, how to submit an appeal, and what actually works.
- Charged by OpenAI Unexpectedly? How to Get a Refund — Charged by OpenAI after cancelling, or don't recognise a charge? Step-by-step guide to resolving billing issues and getting refunds.
- ChatGPT Not Working? How to Tell If It's Down or Just You — ChatGPT not responding, loading, or giving errors? Quick diagnostic guide to tell if it's a ChatGPT outage or a local issue — and how to fix both.
- Can't Log Into OpenAI? Account Recovery Guide — Lost access to your OpenAI account? Step-by-step guide for email/password recovery, Google/Apple login issues, and 2FA problems.
- OpenAI API Errors — What They Mean and How to Fix Them — Complete guide to OpenAI API error codes. Fix 429 rate limit errors, 401 authentication failures, 500 server errors, and more.
- How to Actually Contact OpenAI Support — The real way to contact OpenAI support and reach a human. What works, what doesn't, and how long to expect.
- Why Did ChatGPT's Responses Change? — ChatGPT giving different answers than before? OpenAI updates models silently. Here's how to track changes and adapt your prompts.
Latest guides
- ChatGPT down on mobile vs desktop — how to tell the difference — When ChatGPT stops working on your phone but seems fine on your laptop—or vice versa—you're probably dealing with a local device issue, not an OpenAI outage. You can confirm this in under 30 seconds by checking the [live
- ChatGPT login loop won't let me in — You enter your credentials, the screen flashes, and ChatGPT dumps you right back at the login page. Again. And again. This login loop affects both free and Plus users, usually after browser updates, cookie clearing, or a
- ChatGPT login keeps looping won't sign in — You click "Log in", enter your credentials, hit submit — and ChatGPT just dumps you back at the login screen. Over and over. This redirect loop affects users across browsers and devices, and it's almost always tied to co
- ChatGPT login keeps logging me out — You log in to ChatGPT, start a conversation, then suddenly you're back at the login screen. It happens every few minutes, sometimes mid-sentence, and you're stuck in an endless loop of re-entering credentials.
- OpenAI API error 429 rate limit exceeded — You're calling the OpenAI API and getting slammed with error 429 — your requests are being rejected faster than you can send them. This hits developers during load testing, production traffic spikes, or when you're accid
- OpenAI API error 429 rate limit reached — You're building with the OpenAI API and suddenly hit a wall: Error 429: Rate limit reached for requests. Your requests stop going through, your app stalls, and you're left wondering what just happened and how to fix it.
- ChatGPT down on iPhone — how to fix — Your iPhone ChatGPT app won't load conversations, shows a blank screen, or throws connection errors. Before you reinstall or restart your phone ten times, spend 90 seconds checking if OpenAI's servers are actually down o
- OpenAI outage history — how often does ChatGPT go down — ChatGPT goes down more often than you'd expect for a service with 200 million weekly users. If you're checking whether today's issue is normal, the answer is yes — partial outages happen roughly 2-3 times per month, with
- What to do during a ChatGPT outage — ChatGPT stops mid-sentence, won't load your chat history, or throws a network error — you need to know within 30 seconds whether OpenAI's infrastructure is down or your connection is at fault. Check the [live OpenAI stat
- How to check OpenAI server status — When ChatGPT stops responding or your API calls start failing, you need to know within 30 seconds whether OpenAI's infrastructure is down or if the problem's on your end. Check the [live OpenAI status](/status) page on t
- ChatGPT not loading — is it down or is it you — When chatgpt.com refuses to load, you need to know within seconds whether OpenAI's servers are actually down or if the problem is sitting between you and your router. Here's how to tell the difference and what to do abou
- What to do during a ChatGPT outage — ChatGPT's down and you're stuck mid-conversation. Before you panic or delete your account, check the [live OpenAI status](/status) on this page — it updates every 60 seconds from OpenAI's official feed and shows exactly
- ChatGPT login loop won't let me sign in — You click "Log in", enter your credentials, hit submit — and you're right back at the login screen. No error message, no explanation, just an endless loop that keeps you locked out of ChatGPT.
- ChatGPT login loop won't let me in — You enter your email and password, click sign in, and land right back at the login page. Again. And again. The login loop is one of the most frustrating ChatGPT access issues, and it usually points to cookie problems, br
- ChatGPT app keeps crashing on startup — The ChatGPT mobile app opens for a split second, shows the logo, then immediately closes. This crash-on-startup issue affects both iOS and Android users, often after an app update or when switching between accounts.
- OpenAI API error 429 rate limit exceeded — You're calling the OpenAI API and getting slammed with error 429: "Rate limit exceeded". Your requests are being rejected, your app's stuck, and you're wondering why OpenAI suddenly decided you've made too many requests.
- OpenAI API error 429 rate limit fix — You're hitting error 429 from the OpenAI API, and your application just stopped working. This rate limit error means you've exceeded the number of requests OpenAI allows your account to make in a specific time window.
- How to check OpenAI server status — When ChatGPT suddenly won't load or your API calls start timing out, you need to know within 30 seconds whether OpenAI's infrastructure is the problem or something on your end. Check the [live OpenAI status](/status) on
- ChatGPT not loading — is it down or is it you — When ChatGPT refuses to load, you need to know within 30 seconds whether OpenAI's servers are melting down or your browser is throwing a tantrum. Open an incognito window and visit chatgpt.com — if it loads there but not
- OpenAI API outage — what to do when the API is down — You're getting 503s, 529s, or complete timeouts from the OpenAI API. Check the [live OpenAI status](/status) on this page — it updates every 60 seconds from OpenAI's official feed and shows exactly which API components a
- Is ChatGPT down right now — When ChatGPT stops responding mid-conversation or refuses to load entirely, you need to know within 30 seconds whether it's OpenAI's problem or yours. Check the [live OpenAI status monitor](/status) on this site — it upd
- ChatGPT not responding to prompts — ChatGPT sits there blinking at you, cursor mocking your carefully crafted prompt, and nothing happens. You hit send again — still nothing. Before you assume OpenAI's servers are on fire, check two things: whether ChatGPT
- OpenAI API outage — what to do when the API is down — Your production app just threw a wall of 503 errors. Your users are complaining. You're wondering if it's your code or if OpenAI's infrastructure is actually having problems. Here's how you can tell within 30 seconds: ch
- ChatGPT login loop keeps refreshing page — You click "Log in", enter your credentials, and the page just reloads — over and over. This infinite login loop affects thousands of users daily, especially after browser updates or when switching between devices.
- ChatGPT login loop not working fix — You keep entering your credentials, ChatGPT briefly loads, then kicks you right back to the login screen. This infinite loop affects both free and Plus users, typically when OpenAI's session management breaks or your bro
- ChatGPT login loop won't let me sign in — You enter your email, complete the verification, and ChatGPT dumps you right back to the login screen. This redirect loop hits users across all browsers and happens most often after password resets, account migrations, o
- OpenAI API error 429 rate limit fix — You're making API calls and suddenly hit a wall: Error 429: Rate limit reached for requests. Your code stops, your app breaks, and you're left wondering what just happened and how to get back online fast.
- OpenAI API error 429 rate limit exceeded — You're building something with the OpenAI API and suddenly hit a wall: "Error 429: Rate limit reached." Your requests stop going through, your app breaks, and you're not sure if you're being throttled permanently or just
- Is ChatGPT down right now — ChatGPT stops responding mid-conversation, throws a network error, or won't load past the login screen. Check our [live OpenAI status](/status) monitor in under 30 seconds — it updates every 60 seconds from OpenAI's offi
- ChatGPT not responding to prompts — You type a question, hit send, and nothing happens. Or the cursor blinks forever, then times out. When ChatGPT stops responding to prompts, you need to know within 30 seconds whether it's a system-wide outage or somethin
- ChatGPT app not working on iPhone — The ChatGPT iOS app suddenly won't open, crashes on launch, or freezes mid-conversation. You can tell within 30 seconds if it's a real outage or a device issue: open Safari, go to chatgpt.com, and see if the web version
- ChatGPT keeps logging me out — You open ChatGPT, start a conversation, refresh the page or switch tabs — and suddenly you're staring at the login screen again. This happens multiple times a day, sometimes mid-sentence, and you're wondering if it's a b
- ChatGPT login not working — You're trying to sign into ChatGPT and hitting a wall — blank screens, error messages, or endless loading spinners. Before you assume OpenAI's servers are melting, spend 60 seconds checking whether it's an account issue,
- ChatGPT app not working on iPhone — The ChatGPT iOS app crashes, won't load conversations, or shows endless spinning circles. Check whether you can access ChatGPT through Safari at chatgpt.com — if the website works but the app doesn't, the problem is loca
- ChatGPT login keeps timing out with network error — You're trying to log in to ChatGPT, and instead of the chat interface, you get "Network error" or "Login timed out" — sometimes after waiting 30 seconds, sometimes immediately. This hits both free and Plus users, usually
- ChatGPT voice not working — You tap the headphone icon in ChatGPT and nothing happens, or the voice cuts out mid-conversation. Voice mode failures hit both mobile apps and desktop — microphone access issues, server errors, or features that suddenly
- ChatGPT login loop not working fix — You enter your email and password, ChatGPT seems to accept them, then dumps you right back at the login screen. No error message, no explanation — just an endless loop that won't let you in.
- OpenAI API error 429 rate limit exceeded — You're getting "Rate limit reached for requests" or error code 429 when calling the OpenAI API. Your code worked fine yesterday, but now every request fails with a cryptic message about RPM or TPM limits.
- OpenAI API error 429 rate limit fix — You're building something with the OpenAI API and suddenly hitting error 429. Your requests are getting rejected, your application's stalling, and you're seeing "Rate limit reached" in your logs. This happens to develope
- ChatGPT keeps logging me out — You're in the middle of a conversation and suddenly you're staring at the login screen again. Or you refresh the page and your session vanishes. This isn't normal — ChatGPT should keep you logged in for weeks unless you
- ChatGPT login not working — You're trying to sign in to ChatGPT and nothing happens — or you're stuck in a redirect loop, seeing error messages, or the page just spins forever. Here's how to tell within 30 seconds if it's OpenAI's servers or someth
- ChatGPT down right now? — If ChatGPT isn't loading or you're seeing error messages, you need to know within 30 seconds whether it's a widespread outage or something on your end. Check the [live OpenAI status](/status) monitor on this page first —
- ChatGPT not working today? — You're seeing error messages, blank screens, or endless loading spinners in ChatGPT. Before you assume it's a widespread outage, you need to check two things: OpenAI's actual service status and whether the problem is on
- ChatGPT slow today — outage or high traffic? — ChatGPT feels sluggish, takes forever to respond, or times out mid-conversation. You're wondering if OpenAI's servers are struggling or if the problem sits on your end. Here's how to figure it out in under a minute: chec
- ChatGPT down right now? — When ChatGPT stops responding mid-conversation or won't load at all, you need to know within 30 seconds whether it's OpenAI's problem or yours. Check the [live OpenAI status](/status) on this site first — it updates ever
- ChatGPT login loop keeps happening fix — You type your credentials, hit sign in, see the ChatGPT interface for a split second, then you're thrown back to the login screen. Again. And again. This login loop affects thousands of users daily, hitting both free and
- ChatGPT login loop keeps happening — You enter your email and password, ChatGPT loads for a second, then kicks you right back to the login screen. This loop can repeat endlessly, blocking access to your account even when your credentials are correct.
- ChatGPT keeps logging me out every time — You open ChatGPT, start a conversation, then suddenly you're staring at the login screen again. It happens once, then twice, then every single session — and you're done guessing why.
- OpenAI API error 429 rate limit exceeded — You're calling the OpenAI API and getting a 429 error with "Rate limit reached" in the response. This happens when you've sent too many requests too quickly, and it blocks developers across all experience levels — from f
- OpenAI API error 429 rate limit exceeded — You're hitting OpenAI's API and getting slammed with error 429. Your requests are failing, your application is broken, and you're staring at "Rate limit exceeded" messages.
- ChatGPT not working today? — You're staring at a blank ChatGPT screen or an error message, and you need to know if the problem is OpenAI's servers or something on your end. Here's how to tell within 30 seconds: check the [live OpenAI status](/status
- ChatGPT slow today — outage or high traffic? — ChatGPT feels sluggish. Your messages take 10 seconds to get a response instead of the usual 2. You're staring at that pulsing ellipsis wondering if OpenAI's servers are on fire or if half the internet decided to ask abo
- OpenAI status page explained — how to read it — OpenAI's status page shows you exactly which services are working and which aren't — but only if you know what you're looking at. Within 30 seconds, you can tell whether ChatGPT is having a partial outage, whether the AP
- ChatGPT down on mobile vs desktop — how to tell the difference — You're getting errors on your phone, but your laptop loads ChatGPT fine. Or maybe it's the other way around. Before you reinstall anything or waste time clearing caches on the wrong device, you need to know whether this
- ChatGPT down on iPhone — how to fix — You opened the ChatGPT app on your iPhone and nothing happens — it won't load, keeps crashing, or shows connection errors. Before you blame OpenAI's servers, check the [live OpenAI status](/status) on this site (updates
- OpenAI status page explained — how to read it — OpenAI's status page at status.openai.com looks simple, but most people misread it. You'll see "All Systems Operational" in green while ChatGPT times out on you, or you'll panic over a yellow "Degraded Performance" tag t
- ChatGPT app keeps crashing on startup — Your ChatGPT mobile app won't get past the loading screen, or it crashes within seconds of opening. This hits both iPhone and Android users, usually after an update or when your device is low on storage.
- ChatGPT login loop keeps refreshing page — You click "Log in" on ChatGPT, enter your credentials, hit submit — and the page just refreshes, dumping you right back at the login screen. You're stuck in a loop that won't let you through, even though your password's
- ChatGPT keeps logging me out automatically — You're working on a project in ChatGPT when suddenly you're back at the login screen — for the third time this hour. This automatic logout issue hits users across browsers and devices, disrupting conversations and losing
- OpenAI API error 429 rate limit exceeded — You're hitting the OpenAI API and getting slammed with a 429 error — "Rate limit reached for requests". Your application grinds to a halt, and you're wondering if you've broken something or if OpenAI's blocking you.